POWER, PRESENCE & RELATIONSHIPS.
Relationships, pressure and difficult conversations are part of working life.
These practical tools and resources will help you navigate people and situations with greater confidence, clarity and choice – without losing who you are.
You don’t need to remember everything from the session. Start with the tool or prompt that will help you most – and use it when it matters.
Your
Session Notes
Everything from the session in one place – the key ideas, models, reflection questions and practical prompts to come back to when you need them.
LASER: A cheat sheet
for difficult conversations
A simple five-step reminder for those moments when something needs to be said – helping you stay clear, careful and constructive when the pressure is on.
Difficult conversation:
Mini tool
Turn reflection into action. Identify the conversation you know you need to have, prepare what you want to say, and decide one thing you’ll do differently as a result of this session.
The TEDx Talk
Dr. Andrea and Jon Taylor-Cummings explore the 4 foundational habits that help us all build trust, handle differences and relate more intentionally – at work, at home and in life. Now with over 3.7m views.
Podcast episode
Pressure has a way of revealing our default responses. Andrea and Jon explore what happens to the way we relate when the pressure rises – and how we can become more intentional about how we respond.
Self-paced online course
Want to go deeper? The RQ Blueprint helps you develop practical relational skills for managing emotions, respecting differences, navigating conflict, challenging assumptions and building healthier relationships.
If you’d like to keep exploring the human side of work, we’d love to stay connected.
We’ll occasionally send you practical ideas, useful resources and invitations designed to help you build stronger relationships, navigate pressure and have better conversations – at work, at home and in life.
Sometimes the most useful thing you take away from a session isn’t just something you want to practise yourself. It’s recognising a conversation your team or organisation needs to have.
The 4 Habits Institute works with leaders and teams to reduce relational tension, have more honest conversations and build trust so people work well together – especially when relationships are under pressure.
Following our work with a BBC senior leadership team, employee engagement rose from below average to being in the top percentile for the company within six months,
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