“We need better fences at the top of the cliff, rather than more ambulances waiting at the bottom.”
– Dennis Parsons-Burkitt
"We need better fences at the top of the cliff, rather than more ambulances waiting at the bottom."
– Dennis Parsons-Burkitt
"We need better fences at the top of the cliff, rather than more ambulances waiting at the bottom."
– Dennis Parsons-Burkitt
Building Relational Intelligence
What does a proactive approach look like?
What is Relational Intelligence?
Back in 1996, psychologist Daniel Goleman raised awareness around the importance of Emotional Intelligence (EQ) and why it can matter more than IQ. Today, Goleman talks about EQ in terms of 4 different competencies: Self-Awareness, Self-Management, Social Awareness and Relationship Management.
From our work over the last 30 years, we have identified four fundamental habits that make the difference between success and failure in relationships.
Subconsciously, we all keep mental records of every interaction we have with people around us. Where the interaction is positive, it registers as a deposit in what is know as our Emotional Bank Account (EBA). Where it is negative, it registers as a withdrawal. The balance of deposits and withdrawals determines the overall experience and quality of the relationship.
Habits #1 & #2 help us minimise unintentional withdrawals we all make from time to time that negatively impact our relationships.
Habits #3 & #4 help us be on purpose about making deposits and building deeper, more meaningful relationships.
Developing “Skill” and “Will” together equips people to take personal responsibility for how they “show up” in their key relationships at work AND at home, transforming teams, companies, families and society.
Investing in building Relational Intelligence is both financially wise and socially responsible.
Ready to take the next step?
Individuals & Couples
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